Privacy policy
Emerald Logistics
Terms of Use
Emerald Logistics Ltd is committed to pro tecting your privacy. This policy explains how we collect and use your personal data in accordance with the UK GDPR and Data Protection Act 2018.
1. Third-Party Services
- We may collect:
Name, job title, company
Contact info including email and phone
Delivery details and site plans
Website usage data (via cookies)
2. How We Use Your Data
- We collect your data to:
Process bookings and enquiries
Improve our services and website
Send occasional promotional or service-related emails (if opted in)
3.Legal Basis
- We process personal data under the lawful bases of:
Contractual obligation (to deliver services)
Legitimate interest (marketing, fraud prevention)
Consent (for email marketing)
4. Data Sharing
- We do not sell or rent personal data. Data may be shared with trusted partners solely for service delivery (e.g., transport coordinators).
5. Security
- We store data securely using encrypted systems and limit access to essential personnel only.
6. Retention
- We retain personal data only for as long as necessary (usually 6 years post-service for compliance).
7. Your Rights
- You may request:
Access to your data
Correction or deletion
Withdrawal of consent
Lodge a complaint to the ICO
8.Contact
- To exercise your rights or raise concerns, contact:
Storage and Logistics
Store your goods at our Leicestershire Storage Hub. Charged at a simple weekly fee per pallet. Flexible for short-term or long-term needs.
Why Store with Emerald?
Weekly fee per pallet — transparent & predictable
Secure, scalable warehousing in Leicestershire
B2B-focused handling for heavy equipment & retail rollouts
Mounted Forklifts (Moffett & HIAB) for restricted access
Pricing Model
Weekly fee per pallet
Your guide to smarter logistics and smoother store launches.
FAQs
What is a mounted forklift delivery?
A mounted forklift delivery uses a truck equipped with a detachable forklift, often called a Moffett. This allows us to unload goods quickly and place them exactly where they’re needed on site — even in locations with limited access where standard forklifts or unloading methods may not work.
Do you cover the whole UK?
Yes, we provide delivery services across the entire UK, including remote and rural areas. Our network ensures reliable coverage wherever your business is located.
Can you deliver to stores outside normal hours?
Absolutely. We understand that flexibility is key, so we offer early morning, late evening, and weekend deliveries upon request to minimise disruption to your operations.
Do you help unload and position equipment?
Yes, our trained drivers can assist with unloading using the mounted forklift and help position equipment as required, ensuring safe and efficient delivery on-site.
What accreditations do you hold?
We operate to the highest industry standards and hold all relevant transport and safety accreditations, including FORS, CLOCS, and SafeContractor certifications, ensuring professional, compliant, and reliable service every time.
